Comentarios

8,6
Puntuación

Desglose de la puntuación

Limpieza
8,9
Confort
8,6
Ubicación del alojamiento
8,6
Servicios
8,4
Personal
8,6
Relación calidad-precio
8,6

Comentarios

    mx

    Puntuación

    9,6
    21 de mayo de 2018
    Esta entrada no tiene comentarios.
    RICARDO ALEJANDRO HUERFA
    co

    Puntuación

    9,2
    16 de mayo de 2018

    Excelente hotel

    Que la habitación no tenía TV.
    El restaurante y la piscina.
    David
    mx

    Puntuación

    10
    15 de mayo de 2018
    Servicio, Naturaleza, Limpieza
    Dante
    mx

    Puntuación

    9,6
    14 de mayo de 2018

    Simplemente perfecto.

    Que estuviera terminado el lago artificial
    Una recamara con 2 camas muy cómodas, limpias el baño impecable y los alrededores integrados a la naturaleza sin pensarlo la próxima vez estaremos mas días y espero que sea pronto.
    Juan Sebastian Sanchez Castillo
    co

    Puntuación

    9,2
    14 de mayo de 2018

    Paz

    No tener tv , ni nevera
    Su tranquilidad y su pscina
    Viola
    es

    Puntuación

    8,8
    4 de mayo de 2018

    Lujo en la jungla

    El señal de WIFI era fatal.
    La tranquilidad en la jungla, una piscina maravillosa, las camas muy cómodas, el personal ayudaba con las maletas.
    Ishida
    mx

    Puntuación

    10
    3 de mayo de 2018
    Esta entrada no tiene comentarios.
    Christian
    mx

    Puntuación

    7,1
    2 de mayo de 2018

    Bueno lugar para pasar una noche y relajarse.

    El lugar de estacionamiento es pesimo. Tienen un gran terreno y los coches estan estacionados cerca de las habitaciones al lado de la piscina. Deberian hacer una area de estacionamiento apartada de los cuartos, donde no se vean los coches. De dia parece que es un estacionamiento y hace que pierda el encanto las vistas del lugar.
    Buena ubicacion rodeado de naturaleza y la piscina les encanto a los niños
    arturo alarCON
    mx

    Puntuación

    5,8
    30 de abril de 2018
    Esta entrada no tiene comentarios.
    patyrea
    mx

    Puntuación

    10
    28 de abril de 2018
    Muy buena ubicación cerca de Chichen Itza. Muy bonita experiencia estar enmedio de la selva
    Salim PACHECO
    mx

    Puntuación

    10
    22 de abril de 2018
    Todo excelente
    Muy recomendable
    Jorge
    es

    Puntuación

    10
    22 de mayo de 2018
    Esta entrada no tiene comentarios.
    Krisztian
    ae

    Puntuación

    5,8
    21 de mayo de 2018

    Disappointing

    We had a rather disappointing experience. - When we arrived at reception at 10pm (coming from Playa del Carmen we stopped few times, had dinner in Valladolid, etc), everything was pitch black. Reception was closed, no info left behind. We saw some lights at a building in the distance (was the restaurant). An old man with torch - he is the watchman speaking only spanish - ran up and down to give us keys. Obviously no check in info, nothing was told us. We asked for bungalows close to each other, he claimed all booked out so the buildings were rather far. - Reception opens at 8am (which is totally late if you want to have some info for going out) - Car park is good 10 minutes away from rooms - hill up and down, stones, stairs. One has to carry his own luggage. Literally carry or drag as the walkways are rocky. (which is great for the atmosphere) - As per reservation me being genius member, we should have received welcome drink which did not happen at any stage of our stay - No mosquito net (when asked, reception said is only in Junior suite) - No safe in room - In my bungalow no fridge at all (in other one yes) - In my bungalow no hot/warm water at all - No wifi at all (bungalows don't really have signal as we heard later from reception, again it was confirmed in reservation). If you stay in standard rooms which are in a 3 storey building (no lift!) you have good wifi. We noticed when we walked up to the viewing terrace. - The beds are SHORT, ca 160cm long. I am 182cm and my feet were hanging down. Very uncomfortable - Buffet breakfast has basic selection (OJ, luke warm tea or coffee, 3-4 hot dishes, fresh fruits, pancakes and dry toast bread) - A la carte dinner has literally 5 starters and 4 main meal options. No drink menu, no dessert menu. When asked the waiter said that there is none. Staff in restaurant is inattentive, having a chat with each other, checking phones, having a laugh but not serving you nor clearing tables.
    The hotel has a great product but is badly being run. Nice atmosphere in a forest setting. Nice touch to have water bottles in room. - Pool is nice, just like on pictures - Receptionist was understanding, followed up on the shortfalls we mentioned. After our complain we were given compensation options so we had free dinner.
    Melissa
    at

    Puntuación

    9,2
    18 de mayo de 2018

    Highly recommended if you’re visiting Chichen Itzá

    The Hotel is located in the middle of the wood with nothing in the surrounding area. It was really relaxing over there to calm down and enjoy the stay. The distance to Chichen Itzá is really short and we got there without any difficulties. The hotel team was really polite and helped us out with any question we had. Due to the location of the hotel we had our dinner there. It was really good even though the selection on the menu is not that big. I can highly recommend this place.
    Morakot
    ae

    Puntuación

    8,3
    15 de mayo de 2018

    Very nice kind of jungle place, relaxing atmosphere, lovely helpful staffs

    No WiFi in room and even at the restaurant, still on and off with the connection.
    I have to say their staffs were the best, so kind, helpful and friendly. Even with my broken Spanish, we still managed to communicate and had a laugh together. We got a bungalow one which very private and comfortable. The property is in a jungle, give a feeling of rekaxing but yet still comfortable
    Rebecca
    gb

    Puntuación

    10
    12 de mayo de 2018
    Location is amazing, I wish we could've stayed longer
    Luciana
    pt

    Puntuación

    9,6
    12 de mayo de 2018

    Beautiful and quiet

    We experienced a lot of trouble to get the shower to maintain its temperature. Wifi only available in the restaurant and pool, did not reach the bungalow.
    Bungalow was beautiful, comfortable and clean. Swimming pool is very nice and breakfast is amazing! Embedded in a beautiful natural scenery.
    John
    gb

    Puntuación

    6,2
    1 de mayo de 2018
    Esta entrada no tiene comentarios.
    Jenni
    il

    Puntuación

    10
    30 de abril de 2018

    Great stay. Recommended.

    Breakfast is basic as everywhere in Mexico
    Great beautiful rooms. And great location in the jungle.
    alicecosmai
    it

    Puntuación

    6,2
    29 de abril de 2018

    snob without a cause

    restaurant choiches were below the expectation, as the services
    the hotel is located in a wonderful site, deep in the jungle, and offres spa treatments, yoga, and the entire situation is really impressive
Cargando comentarios